Why are CityLink (ShittyLink) so shit??

City LinkWhy are City Link so crap? When you order something and pay for next day delivery that should mean next day!

I ordered my item on Thursday. City Link’s online tracking system, said I would get it Friday. Then later that day it said “There was no one to receive the goods at the delivery point so a card was left.” Which is a lot of crap. No card was left and I was in all day.

Then I phoned up on Monday, to ask when I would be getting it. I was told Tuesday. Since they had no drivers for my area on Monday. By this point, I was starting to get pissed off.

Then on Tuesday, I was told it would turn up for sure. Then at 6:50pm GMT the website said “These goods are in our network.” Meaning the driver, wanted to go home.

Brings on to today (Wednesday). I have yet again been told. I will get it. It’s now gone 3:00pm. Meaning I have to leave for work in the next 2 hours. Will it turn up?? I very much doubt it!!!

And also had this email from them today.

“Dear Mr. Gordon Valentine,

Thank you for contacting us.

I’m sorry to hear you’ve yet to receive your consignment however, I am pleased to tell you that your goods have been loaded onto a van this morning. I am afraid that I can’t give you an estimated time of delivery, other than to say it will be today.

If there’s anything else I can help you with, please do contact me.

Once again, thank you for contacting us and please rest assured that your package will be safely with you shortly.

Kind regards”

Today… I doubt that, been told that so many fucking times this week.

2 Replies to “Why are CityLink (ShittyLink) so shit??”

  1. You are not alone at having to deal with this courier company. I think, my problem stems from the fact I live in an apartment block and its too much trouble for them, most of the time to walk up the stairs, five flights mind, but hey. Once I stayed in all day as I was expecting a delivery. No one turned up… Went down stairs, just to check if a card had been shoved under the main entrance door because they have played that trick before. Not a thing. Phoned up. Explaining that I had just wasted a day off work got nowhere, there was just silence. Rebooked on line. This time, the driver did turn up… but the package had a free boot print with it and dented corners. Good job it wasn’t fragile. Got the company who sent me the goods to have a word with CityLink.

    So you have my sympathy. Hope you get your goods and a refund for the next day delivery that wasn’t.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.